Warranty

Warranty, Refunds, Exchange Policy

Limited Liability Warranty Repair Responsibilities

Headlamp Housings - Buyer is responsible for shipping to us and shipping back. We will cover all other costs associated with fixing/repairing/replacing the housing.

Equipment - Buyer is responsible for shipping to us and shipping back. Labor will be $25/hr. Minimum 2 hours up to maximim 8 hours. We will cover all other costs associated with fixing/repairing/replacing the equipment.

We will cover all other costs associated with fixing/repairing/replacing the equipment

Services


Out of Warranty Repairs -

For those who bought a set of our lights either new or second hand. Buyer is responsible for shipping to us and shipping back. Labor will be $25/hr. Minimum 2 hours up to maximim 8 hours. Parts will be supplied at a 15% discount for new/upgraded equipment.

Retrofit Repair -

If you purchased a retrofit outsude of us or did your own retrofit and arent happy with the results we can fix It! Buyer is responsible for shipping to us and shipping back. Labor will be $75/hr. Minimum 2 hours up to maximim 8 hours. All parts and services will be charged at MSRP unless otherwise noted. 6 month build warranty.

Installer Services -

If you wish to have us install new/used equipment you have already purchased we have you covered! Buyer is responsible for shipping to us and shipping back. Labor will be $75/hr. Minimum 2 hours up to maximim 8 hours. Buyer responsible for all costs in the event of equipment failure. 6 month build warranty.

Current Labor Rate:

  • Headlights $50/hr
  • Tailights $75/hr
  • Installer $75/hr
  • Installations $100/hr . Minimum 2 hour charge
  • Out of Warranty Repair $25/hr
  • Retrofit Repair $75/hr
  • Paintwork - Single Color Housings/Shrouds $100
  • Multi-Color/OEM Color match Housings/Shrouds $200

Terms And Conditions

Professional Installation Required! Equipment failure due to improper installation voids ALL implied warranties and repairs will be considered Out Of Warranty. Documentation (photos, videos, ect) needed for any and all warranty claims. Improper use of social media used BEFORE contacting us for any/all warranty issues, including but not limited to build quality,paint quality, paint color, light color ect, will result in termination of implied warranties. Give us the opportunity FIRST to resolve any issues.

Project Start Disclosure

All Customer Supplied Housings will require an upfront $250 NON-REFUNDABLE Deposit. This deposit covers labor costs associated with opening, resealing and cleaning housings to original condition in the event the customer wishes to no longer continue with the retrofit. The customer is then responsible for all related shipping costs per Terms & Conditions. If prior arrangements were made and deposit was not collected up front, a $250 charge will be added to shipping invoice.